Technical Communication, MLA Update (14th Edition)

John M. Lannon, Laura J. Gurak

Описание

Fig. 1.2 Effective Technical Document 8
Fig. 2.3 Technical Version of Emergency Treatment
Report 20
Fig. 2.4 Semitechnical Version of Figure 2.3 21
Fig. 2.5 Nontechnical Version of Figure 2.3 22
Fig. 2.6 Web Page Designed for Multiple Audiences 25
Fig. 2.7 Audience and Use Profile 30
Fig. 3.4 Persuasive Letter 54
Fig. 4.6 Examples of Plagiarism 73
Fig. 4.7 Sample Code of Ethics 77
Fig. 5.1 Planning Form for Collaborative Project 84
Fig. 5.2 Document Edited Using Track Changes 91
Fig. 5.3 Inappropriate Email for Global Audience 96
Fig. 6.4 Final Edited Version of Report 112
Fig. 7.6 Text of Informational Interview 137
Fig. 7.7 Cover Email for a Questionnaire 142
Fig. 7.8 Questionnaire 143
Fig. 8.2 Web Site Advocating a Viewpoint 150
Fig. 9.3 Article to Be Summarized 174
Fig. 9.4 Summary of Figure 9.3 176
Fig. 9.6 Executive Abstract 179
Fig. 10.1 Document with Standard Structure 186
Fig. 10.2 Document with Nonstandard Structure 187
Fig. 10.3 Formal Outline 190
Fig. 10.4 Module from a Storyboard 192
Fig. 13.1 Ineffective Page Design 284
Fig. 13.2 Effective Page Design 285
Fig. 14.1 Workplace Email 310
Fig. 14.2 Unprofessional Email 312
Fig. 14.3 Response to a Long Email 313
Fig. 14.4 Email to All Employees 315
Fig. 14.5 Email for Global Audience 319
Fig. 15.3 Typical Memo 328
Fig. 15.4 Transmittal Memo 332
Fig. 15.5 Summary or Follow-up Memo 333
Fig. 15.6 Routine Miscellaneous Memo 334
Fig. 15.7 Memo That Includes a Visual 336
Fig. 15.8 Standard Workplace Letter 340
Fig. 15.11 Bad News Letter 353
Fig. 15.12 Unsolicited Inquiry Letter 354
Fig. 15.13 Request for Informative Interview 355
Fig. 15.14 Routine Claim Letter 357
Fig. 15.15 Arguable Claim Letter 358
Fig. 15.16 Sales Letter 360
Fig. 15.17 Positive Adjustment Letter 362
Fig. 15.18 Negative Adjustment Letter 363
Fig. 16.2 Reverse Chronological Résumé 374
Fig. 16.3 Functional Résumé 375
Fig. 16.4 Scannable Résumé 377
Fig. 16.5 Solicited Application Letter 379
Fig. 16.6 Unsolicited Application Letter 380
Fig. 16.7 E-Portfolio 386
Fig. 17.1 Effective Definition 398
Fig. 17.3 Expanded Definition (Semitechnical) 404
Fig. 17.4 Expanded Definition (Nontechnical) 406
Fig. 18.1 Product Description 416
Fig. 18.2 Process Description 417
Fig. 18.3 Process Description in Visual Format 419
Fig. 18.4 Mechanism Description
(Nontechnical) 422
Fig. 18.5 Process Description (Nontechnical) 425
Fig. 18.6 Specifications for a Building Project 430
Fig. 18.7 Page from a Fact Sheet 433
Fig. 19.1 Table of Contents from User Manual 442
Fig. 19.2 Brief Reference Card 442
Fig. 19.3 Web-Based Instructions 443
Fig. 19.4 Wordless Instructions 446
Fig. 19.6 Adequate Detail for Laypersons 449
Fig. 19.7 Complete Set of Instructions 457
Fig. 19.8 Online Help Screen 460
Fig. 19.9 Stills from Video Instructions 461
Fig. 19.10 Safety Procedures 463
Fig. 19.11 Standard Operating Procedure 464
Fig. 19.12 Usability Survey 466
Fig. 20.1 Progress Report on the Job 474
Fig. 20.2 Progress Report on Term Project 476
Fig. 20.3 Periodic Activity Report 477
Fig. 20.4 Trip Report 479
Fig. 20.5 Meeting Minutes 482
Fig. 20.6 Feasibility Report 484
Fig. 20.7 Recommendation Report 486
Fig. 20.8 Justification Report 488
Fig. 20.9 Peer Review Report 490
Fig. 21.1 Summary of Feasibility Study 499
Fig. 21.3 Formal Analytical Report 519
Fig. 22.1 Planning Proposal 542
Fig. 22.2 Research Proposal 543
Fig. 22.3 Sales Proposal 546
Fig. 22.4 Formal Proposal 560
Fig. 23.1 Planning Sheet for Oral Presentation 575
Fig. 23.4 PowerPoint Presentation 589
Fig. 24.1 Interactive Web Page 604
Fig. 24.2 External Corporate Blog 605
Fig. 24.3 User-Friendly Web Page 610
Fig. 25.1 Sample Social Media Policy 620
Fig. 25.3 Twitter Feed 623
List of Sample Documents and Forms

Детали

Год издания
2017
Format
pdf