Первичная консультация. Установление контакта и завоевание доверия

Описание

Providing a practical handbook for practitioners in the helping professions, The First Helping Interview is a highly useful, easy-to-understand guide for both experienced and novice practitioners that reveals the steps involved in the crucial first meeting with a client. The authors approach the task of an initial interview by providing an overview of what the therapeutic process is and what to expect from clients, both those who seek help voluntarily and those who are required to get help. The book also covers the practical basics of therapy--counselor/client roles, physical settings, communication dynamics, assessment and diagnosis, record keeping, goals and contracts, and trust building. Separate chapters discuss special topics such as working with couples and families, the role of culture and ethnicity, when and how to refer clients with serious problems, and legal and ethical issues. Although this book is general enough to be used by any practitioner, the authors pay particular attention to specific settings, such as child protective services, crisis intervention, and corrections. Social workers, marriage and family therapists, school counselors, psychiatric nurses, child welfare workers, and probation officers will appreciate this valuable, indispensable reference tool.

Jonathan Sherman

This handbook addresses the challenges of the first interview in a counseling or therapy setting. It covers everything from suggestions on handling the first phone call, to the formal information-gathering stage, to the concluding remarks and treatment plan. The beginning chapters follow the general chronology of a intake interview, and the last few chapters cover special topics such as interviewing culturally diverse populations, legal and ethical issues, and when and how to make referrals. This book successfully provides an introductory set of guidelines to conducting a sensitive but thorough intake interview. It also highlights in plain accessible language how a well-conducted interview benefits the client or patient. This book is targeted to helping professionals in various disciplines (i.e., social work, psychology, nursing, teaching, etc.) with a broad range of clinical experience. It is probably most valuable for students looking for a primer to assist in handling their face-to-face clinical work. Additionally, sections have been written specifically to address interviewing involuntary clients. This book is appropriately referenced, covering some of the most current literature on the subject. It also includes a detailed author/subject index. Where other books on this subject tend to overemphasize the information-gathering side of clinical interviewing, this book demonstrates better balance with its emphasis on rapport building and therapeutic interventions. Often this empathic, palliative dimension is considered difficult to teach, but these authors do an excellent job of translating aspects of the art of therapeutic interviewing into practical concrete suggestions.

This highly practical guide for both experienced and novice professionals and students reveals the steps involved in the crucial first meeting with a client. The authors approach the task of an initial interview by providing an overview of the therapeutic process and what to expect from clients. The book also explores the practical basics of therapy - counsellor-client roles, physical settings, communication dynamics, assessment and diagnosis, record-keeping, goals and contracts and trust-building. Individual chapters discuss specialist topics such as working with couples and families, the role of culture and ethnicity, when and how to refer clients with serious problems, and legal and ethical issues.

The book contains no figures.

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